Automotive Dealer and OEM Solutions
For Dealers
Marketing Automation
Vital Software uses live data from your DMS to automatically trigger personalised communications to your customers at exactly the right moment service reminders, maintenance follow-ups, anniversary messages and re-engagement campaigns, all based on each customer's real vehicle history. Your team gets the credit, without the manual effort.
DMS Data Integration
Your DMS is the heartbeat of your dealership Vital Software connects to it directly. With bidirectional data feeds into Pentana EraPower, Titan DMS and Auto IT, customer records, vehicle data and service history stay perfectly synchronised across both systems, automatically. No manual imports, no data gaps.
Dealer Business Intelligence
Stop relying on end-of-month reports to understand your business. Vital Software's BI platform gives dealer principals and managers a live view of sales performance, lead conversion, service throughput and profitability all pulled directly from your DMS and CRM data in real time.
Automotive OEM Solutions
For OEMs
As an OEM, your ability to manage and grow your dealer network depends on the quality of data flowing up from the ground level. Vital Software connects directly to your dealers' DMS and CRM systems, aggregating lead performance, sales activity and customer data across your entire network into a single, consolidated view, so you can identify what's working, where support is needed, and how your brand is performing at every dealership.
Integrations
DMS Integrations
Authorised bidirectional integrations with Pentana EraPower, Titan DMS and Auto IT, keeping customer records, vehicle data and service history perfectly synchronised between your DMS and Vital Software, automatically and in real time.
LMS Integrations
Vital Software connects with major Lead Management Systems used across the Australian automotive market, ensuring every inbound lead is captured and tracked within Vital Software the moment it arrives, with status updates flowing back automatically, so your lead sources and CRM are always in sync.
Bespoke OEM Integrations
Every OEM has unique reporting requirements. Vital Software works directly with manufacturer teams to build custom data connections that meet your specific submission formats, network reporting standards and data governance requirements, no compromise, no workarounds.
Business Intelligence
Vital Software's BI platform consolidates data from across your dealer network into powerful dashboards and automated reports, giving OEMs and Dealer Groups the network-wide visibility they need to make informed, timely decisions.
Analytics & Reporting
Vital Software's analytics and reporting platform is powered by live data drawn directly from your dealers' DMS and CRM systems, so what you're looking at is always current, always accurate, and always complete.
Whether you're a dealer principal monitoring performance, or an OEM tracking lead conversion and customer retention across a national network, Vital Software surfaces the metrics that matter most to your business in one consolidated view, no spreadsheet exports, no waiting for end-of-month reports.
Connect with Our Experts
Australian Office
Level 1 / 159 Dorcas Street South Melbourne, Victoria 3205
sales@vitalsoftware.com.au