In conjunction with the reports that are deployed at the dealership, each OEM will most certainly require aggregate versions of the Service Performance Report, the Parts Performance Report and the Service Retention Reports.
Aggregate versions of these reports allow corporate users to display performance reports and retention reports across the entire dealer network, or various segments of the dealer network.
OEMs all categorise their dealers by size and by geographic area. As a result, Vital Software’s reporting can be segmented in various ways. Examples included, but are not limited to: